Not resolved

I received a charge to my credit card of around $200 at the beginning of the year. Not recognizing it, I immediately called AdvoCare.

I had never dealt with them after I looked over their products on their website. They admitted that it was a fraudulent charge and said they would issue a credit. A month later, still no credit. I called again.

They had no record of my earlier call, but after insisting that they "look harder" they did and said a credit had been authorized, but would take a week to 10 days (?) to go through.

Still no credit received another month later. I think this company was behind the fraudulent charge in the first place so beware of giving them your credit card number.

Product or Service Mentioned: Advocare Customer Care.

Reason of review: Poor customer service.

Monetary Loss: $207.

Preferred solution: Full refund.

Company wrote 0 public responses to the review from Feb 26.
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