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Contact AdvoCare Customer Service

AdvoCare Phone Numbers and Emails

Toll-Free Number:

  • (800) 542-4800
Call customer service
Send Message

Customer Service:

  • (972) 665-5900

AdvoCare Emails:

Customer Service
Legal
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How to Contact AdvoCare?

Most Popular Number:

(800) 542-4800
Total calls: 185 Issues resolved: 12 Last call: Nov 14, 2024
author avatar
PissedConsumer Reporter

To talk with the AdvoСare customer service manager regarding company products, orders, or other matters by phone, dial 1-800-542-4800. This line is toll-free, so you don’t need to worry about being charged for the conversation with the company manager. If it is busy because of load, use another AdvoСare contact, 972-665-5900.

AdvoCare provides several email addresses you can use to apply to the company representative to solve a certain matter. If you need to get in touch with the customer care manager, send a letter to customerservice@advocare.com. Have questions related to the AdvoCare Foundation? Ask them to info@advocarefoundation.org. If you are a journalist who gathers information for the press or online media and needs additional data, use the following AdvoCare contact: media@advocare.com.

AdvoCare International, LLC 2800 Telecom Pkwy Richardson, TX 75082 is the physical AdvoCare headquarters address. Visit the main office if you have an important corporate or business-related matter that you can discuss and solve with a certain company representative or specialist of a particular department face-to-face only.

The AdvoCare customer service lines hours are Monday through Friday from 9 a.m. to 5:30 p.m. CT. As for curbside pickup, it is available Monday through Friday from 9 a.m. to 5 p.m. CT, and from 7 a.m. to 2 p.m. CT on Sunday.

AdvoCare provides three ways of communication via its official website to choose from. If you need immediate help in real time, click on the following hyperlink: 1-800-542-4800. You’ll find it next to “Please call” in the lower-right corner. By following the “Contact Us” hyperlink in the same part of the company website, you can fill out a contact form or click on an online chat button in the lower-right corner.

AdvoCare Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.

  • More commonly used way of contact is by phone.

    Source Distribution
    91% phone 9% email
  • The best phone number to call AdvoCare is 8005424800. 93% of consumers used this number to address their issues and concerns.

  • The longest wait times are on Monday, while the shortest are on Sunday. The average call time is 4 minutes.

  • People call AdvoCare mainly because of product/ service, activation/ cancellation and account.

View full overview ›
PissedConsumer Club

Contact Information

AdvoCare Website:

Corporate Office Address:

AdvoCare International, LLC
2800 Telecom Pkwy
Richardson, Texas 75082
United States

Other Info (opening hours):

Customer Service Hours:

Monday-Friday 9 a.m. - 5:30 p.m. CT

More contact details

AdvoCare Rating Based on 130 Reviews

Rating details

2.7
more details
Price Affordability
Product or Service Quality
Customer service
Website

Rating stats

Rating trend

Summary of AdvoCare Customer Service Calls

200 TOTAL
CALLS
03:56 AVG CALL
DURATION
22% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call AdvoCare?

Product/ Service Question:

  • “Product not received”
  • “Ordering products”
  • “Order product”

Activation/ Cancellation Question:

  • “Renew”
  • “Cancel renewal”
  • “Cancel an order”

Request for Information Question:

  • “Why am I getting a notification from USPS about my order shipping when I chose pickup at Will Call Center in Richardson, TX?”
  • “Order status”
  • “Curb side questions”

Account Question:

  • “Verifying if I have an account”
  • “Account recovery”
  • “Login not working”

Shipping and Delivery Question:

  • “Never received my ordered product”
  • “Wrong item”
  • “Haven't received my order”

Return/ Replace Question:

  • “Return”
  • “Need to return some product”
  • “I want my money returned back to my account”

Payments and Charges Question:

  • “Duplicate charge”
  • “Billing”
  • “I still haven’t gotten my direct deposit”

Staff Question:

  • “Talk to customer service”
  • “Customer service issue advocate eye marlton”

Website/ Application Question:

  • “Won't allow me to order online”

Cards Question:

  • “Prepaid card no balance”

Other Question:

  • “Is will call open today”
  • “Pick up order. No one answering curbside phone number.”
  • “Make an order”

Compare AdvoCare Customer Service To

Companies are selected automatically by the algorithm. A company's rating is calculated using a mathematical algorithm that evaluates the information in your profile. The algorithm parameters are: user's rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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