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Contact AdvoCare Customer Service

AdvoCare Phone Numbers and Emails

Toll-Free Number:

  • (800) 542-4800
Call customer service
Send Message

Customer Service:

  • (972) 665-5900

AdvoCare Emails:

Customer Service
Legal
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AdvoCare Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.

  • More commonly used way of contact is by phone.

    Source Distribution
    91% phone 9% email
  • The best phone number to call AdvoCare is 8005424800. 92% of consumers used this number to address their issues and concerns.

  • The longest wait times are on Monday, while the shortest are on Sunday. The average call time is 4 minutes.

  • People call AdvoCare mainly because of product/ service, activation/ cancellation and account.

View full overview ›
PissedConsumer Club

Contact Information

AdvoCare Website:

Corporate Office Address:

AdvoCare International, LLC
2800 Telecom Pkwy
Richardson, Texas 75082
United States

Other Info (opening hours):

Customer Service Hours:

Monday-Friday 9 a.m. - 5:30 p.m. CT

More contact details

AdvoCare Rating Based on 130 Reviews

Rating details

2.7
more details
Price Affordability
Product or Service Quality
Customer service
Website

Rating stats

Rating trend

Summary of AdvoCare Customer Service Calls

197 TOTAL
CALLS
03:56 AVG CALL
DURATION
21% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call AdvoCare?

Product/ Service Question:

  • “Product not received”
  • “Ordering products”
  • “Order product”

Activation/ Cancellation Question:

  • “Renew”
  • “Cancel renewal”
  • “Cancel an order”

Account Question:

  • “Verifying if I have an account”
  • “Account recovery”
  • “Login not working”

Shipping and Delivery Question:

  • “Never received my ordered product”
  • “Wrong item”
  • “Haven't received my order”

Request for Information Question:

  • “Curb side questions”
  • “About a product i ordered”
  • “Need help with orders”

Return/ Replace Question:

  • “Return”
  • “Need to return some product”
  • “I want my money returned back to my account”

Payments and Charges Question:

  • “Billing”
  • “I still haven’t gotten my direct deposit”
  • “Not getting my discount credit”

Staff Question:

  • “Talk to customer service”
  • “Customer service issue advocate eye marlton”

Website/ Application Question:

  • “Won't allow me to order online”

Cards Question:

  • “Prepaid card no balance”

Other Question:

  • “Is will call open today”
  • “Pick up order. No one answering curbside phone number.”
  • “Make an order”

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