Advocare hidden no return policy

I just bought over $450 of product from Advocare, and when disappointed with it, was just told that there is no return. This must by how they make their money -- once you buy a product, they will never give you your money back.

My distributor was supposed to tell me this. My bad for not checking out all the details first. I assumed that the product could be returned, because most things are returnable.

The product is the 24 day challenge. The herbal cleanse is gross -- completely grainy, and made me want to gag.

The customer service rep was also misleading. She kept saying I could return the products, but then she said that really it was an exchange. It just reinforces all the negative stereotypes about multi-level marketing.

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Product or service
24 Day Challenge
Review category
Fitness Centers
Review rating
5 out of 5
review #226809
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Helpful? 36 Yes 36 122 No 122
Had the same issue 24 Yes 24
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Sep 25 #1039241

well there is a guarantee. you can send back UNOPENED products if you're a distributor. if you're just a retail customer you can get the distributor you bought it from to reimburse you, and THEY can send it back and be reimbursed. so whoever you're talking to is lying or doesn't know what they're talking about

1 0 Reply

Jun 11 #993803 Bellevue, Washington

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Ambassador #404792

0 1 Reply

May 15 #984833

It clearly states on the AdvoCare website:
Is the 24-Day Challenge right for everyone?
"Thousands of people have had success with the 24-Day Challenge. However, there are some products in the 24-Day Challenge that may not be suitable for every individual. This is why it is very important to check with your healthcare professional before beginning any AdvoCare regimen."
And it goes on to say in FINE print:
†This information is not intended as a substitute for the advice of a healthcare provider.
So people have a CHOICE. People DO have a choice.

0 1 Reply

Feb 02 #939950 Saint Paul, Minnesota

Honestly, if they were actually a legitimate health company that cared they would have a money back guarantee after the challenge was complete. I think that you should give a product the amount of time that the company said it would take to change you. But if you are still unsatisfied after the allotted amount of time there should be money going back to your account no questions asked. Not all MLM's are like this and I am sorry that Advocare is sadly the face of MLM companies now days with their unhealthy drinks and practices. I hope you find something, MLM or otherwise, that suits you in a more fulfilling way. Most distributors that I have met in my company do care and actually do go to the gym with their customers to make sure that they are completely satisfied, but admittedly it is few and far between to find that.

0 1 Reply

Jul 31 #1014034

Your representative was completely wrong in the fact that there is a no money back. Your representative should have taken the empty boxes and gave you a full refund. Then they were supposed to send them in and get new products to sell to someone else.

0 0 Reply

Sep 30, 2014 #877340 Fort Wayne, Indiana

As for the distributors who disappear, just like any other business in a box /mlm system, a lot of people quit because of one or two bad experiences.
As for the $ back guarantee, find it in writing or text/email, or just recall the date and representatives' name and contact info. Thank the company ahead of time. If need be, invoke legal language, or send a second letter through an attorney for a fraction of the cost.

0 1 Reply

Aug 30, 2014 #863536

incorrect, Advocare has a 100% customer satisfaction guarantee. Your Distributor may need some training! Please check the company website for more information,

8 0 Reply

Feb 03 #940258 Lawrence, Kansas

Please tell me where to find this. I looked everywhere on the site

1 0 Reply

Jun 05, 2014 #824079 Pittsburgh, Pennsylvania

There is a money back guarantee. You will never be stuck with Advocare products. Contact the main office in Texas and they will assist.

5 0 Reply

Apr 30, 2014 #810664 Columbus, Indiana

I was told there was a money back gaurantee also.i did the 24 day challenge and it didnt do as was supposed to!!!

0 0 Reply

Jan 21, 2014 #776168 Palisade, Nebraska

I started the 24 day challenge because I wanted to lose 20 pounds. I was skeptical and when I got the product with booklet it was just telling me to eat right. No sweets, bad carbs ect....well Dah I can make a pill and tell you to eat right and exercise and you will lose weight too. Anyway I followed the directions and at day 16 not a pound lost. Never drank energy drinks before getting on this and on day 16 checked my bp at it was 149/113 holy ***!!! Bp never so high. I already had ate pretty good and exercised regular and just wanted to lose some extra pounds this stuff is dangerous. I quit took bp next day and back down to normal. Also reps make their real money by getting you as a distributor. They use passive aggressive tactics to get you on board....amway on steroids. It did give me tons of energy but my heart was getting ready to explode. Also be warned of amino acid sups FDA came down on one major company that added an ingredient that made people's liver fail. Just eat right and exercise I learned my lesson....this stuff is pure ***.

1 3 Reply

Jul 09 #1005270

I lost 18 pounds in 24 days. I typically have high blood pressure and mine is now actually almost normal since I have lost the pounds. I guess this is not for everyone but I am a huge fan!

2 0 Reply

Jan 01, 2014 #766689

yeah, well I didn't lose weight on it and then my feet swelled and that bought me an ER visit. I was actually told by my distributor that there was an 100% money back guarantee, however I haven't gotten a reply from her yet. I'm certainty hoping that she'll work this out for me because $200 is a big deal for me.

0 0 Reply

Feb 02, 2014 #781162

There is a money back guarentee. Call customer service tell them your doctor has told you to discontinue advocare and you are set. I had to do that and they were good with me.

8 0 Reply

Sep 09, 2013 #714362

Maybe Advocare does work for some people. All I know is I've followed this diet to a T, on day 16 of the challenge and I feel like ***. And I felt this way the entire time. Yes im eating enough, yes I'm drinking enough water and yes I'm following the instructions. I'm shaky, lethargic, nauseous, constipated, HUNGRY, weak, I get cold sweats, I can't work out because I don't have the energy and getting up makes me dizzy. I didn't want to quit because of the amount of money I've wasted but I'm about done. Now I've found out a friend had the same symptoms during the cleanse and she quit then. As far as weight loss- 6 lbs durning the cleanse and I've gained 4 back since then. Such bs. It DOESN'T work for everyone. Nothing does. I just hate that I thought it was a scam to begin with.

1 1 Reply

Jan 01, 2014 #766691

Oh I get EXACTLY what you're saying. You're right. Nothing works for everyone. You're a grown up so I'm quite sure you were able to read the directions and follow them. I did the same thing. Followed it to a T. Lost six then gained two back. Then my feet and hands began swelling and my face got puffy. I got short of breath also. I ended up in the Er and was told that something in the product didn't agree with my system because I have no underlying health problems. I've sent them an email and plan to call after the New Year to try and get a refund. I really hope this company everyone is raving about has integrity so that I'll get my money back. I'll give them the benefit of doubt until they decline my request.

0 0 Reply

Mar 19, 2014 #796589

I have had a terrible experience with it as well, the same sort of symptoms...I thought I was going to go crazy. I am still trying to get a refund because I bought extra stuff anticipating great results so my bill was nearly $300

1 0 Reply
Gemini 80

Aug 11, 2013 #698039 Nashville, Tennessee

You evidently didn't have a sponsor that was willing to follow through the challenge with you. We sponsors with AdvoCare stick by you throughout your journey but sometimes there are people that don't care and just want to make a buck. The products DO work and there are tons of people out there that have had a huge success with AdvoCare.

6 0 Reply

Aug 12, 2013 #698204

Advocare reps are trained in making a sale and how to recruit people. None of them are qualified to make health/wellness/diet recommendations or give such advice.

Common sense tells you that you shouldn't ask your plumber to perform your heart surgery. Never take advice from an Advocare rep.

3 6 Reply
Valley Trainer1

May 28, 2014 #821044 Mcallen, Texas

Wrong. I am a personal trainer and have has amazing success with advocare, my parents list over 100 pounds combined, and hundreds of pounds lost between clients. Trust me, if our program didn't "work" for you, then something is wrong with your body. The nutrition is at a Slight calorie deficit, so weight loss will occur, the products help reinforce wellness and health. And I'm sure being a Texas A&M Kinesiology /nutrition major is qualified enough.

9 5 Reply

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